With iiCon’s iiConnect ECM solution banks and financial institutions can manage content better and accelerate business processes, improve customer service while reducing costs associated with risk management and regulatory compliance mandates.
iiCon has implemented front and back office ECM solutions in lending/credit approval, account opening, credit card/application processing, loan servicing, client file management, debt recovery and factoring. Our solutions have allowed banks to; - Streamline how information is shared and accessed between all business lines
- Speed the pace of operations for increased productivity and reduced operational costs
- Lower costs of meeting regulatory compliance mandates and improved risk management
- Achieve a 360 degree view of customer information.
- Improve customer service levels, expand customer service offerings and increase the value of client interaction with self-service
Our customers include: Abbey National Plc Amber Credit Britannia Building Society Citibank Dun & Bradstreet Europe First National GE Money GE European Equipment Finance GE Fleet Services HBOS ING Direct Lloyds International Banking National Westminster Bank Nationwide Building Society Royal Bank of Scotland Standard Chartered Bank Unimer
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